Dedicated Account Manager
Every customer large and small has a dedicated GRITIT account manager to advise them, who ensures that all information is gathered, each site is set up thoroughly and then to monitor the ongoing quality of the gritting service.
Customers value this single point of contact as everything is handled for them.
Our account manager gets to know you and your business and all your sites, which is of great help when multiple properties are managed.
This familiarity means we can quickly solve any issues, advise on improvements and co-ordinate any changes and additional contracts.
Our winter helpdesk is also on hand 24/7 to handle day to day service issues, and all customer queries are logged and tracked and alerted to the account manager.